For startups and small businesses starting to witness user traction
For growing businesses who want to increase customer engagement
For mid-sized companies to build a connected ecosystem
For enterprises who want more control over data and tighter security
It is the total number of users who visit the chat window within the 30-Day subscription cycle. The metric takes into account only unique visitors, so repeat visits from the same user are not considered. This means even if a user visits the chat widget multiple times, the MAU count will only be incremented by one.
Our systems scale automatically so all users above your designated MAU quota will be automatically accommodated. Your plan will be auto-upgraded and we will notify you about it via email and phone.
Yes certainly, we have a 30-Days trial period and you don't have to share your credit card info for that. You have unrestricted access to all the features during the trial. However, you need to upgrade before making the application live. In case your development stretches beyond 30 days, we can extend your trial.
Yes the price is inclusive of hosting and maintenance charges on the standard servers.
At this time we only accept online payments. You can pay directly using your credit card.
Sure! You can change plans anytime to whatever best suits your needs. Upgrading is a great way to try out more advanced features, and you can very well downgrade whenever you need to.
For startups and small businesses starting to witness user tractionStart Free Trial
For growing businesses who want to increase customer engagementStart Free Trial
For mid-sized companies to build a connected ecosystemStart Free Trial
For enterprises who want more control over data and tighter securityContact Us
|Native Android SDK|
|Native iOS SDK|
|Concurrent Connections||Same as MAU||Same as MAU||Same as MAU||Same as MAU|
|Message History Retention||Lifetime||Lifetime||Lifetime||Lifetime|
|File Size Limit||5 MB||25 MB||64 MB||Custom|
|Storage Limit||1 GB||Unlimited||Unlimited||Custom|
|Group Member Limit||25||100||250||Custom|
|Live Streaming Chat|
|Basic Reports (Read Only)|
|General Reports (Downloadable)|
|Number of Agents||2||2||3||10|
|Bots & Automation|
|Choice of Hosting Region|
|Two Factor Authentication|
|Response Time||Best Efforts||48 Hrs||SLA - Based||SLA - Based|
|Service Level Agreement|
|Dedicated Account Manager|